Your Privacy Is Our Commitment
Every piece of your personal information on the webet platform is protected by SSL encryption and strict security measures — your trust is our most valuable asset.
About This Policy
webet ("we", "us" or "platform") provides a safe and transparent online entertainment service for players in Bangladesh. This privacy policy explains what types of information we collect from our users, how we use it, where we store it, and how we protect your rights.
By using our website or services, you are considered to have accepted the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].
This policy was last updated in 2026. webet reserves the right to change this policy at any time. If changes are made, we will publish a notice on the platform.
What Information We Collect
When creating an account and using services on webet, we collect various types of information as described below. The purpose of collecting this information is to provide you with the best possible service and to ensure the security of the platform.
1.1 Personal Identification Information
When you register on webet or update your profile, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Address and national identity details (where required for identity verification)
- Username and password (in encrypted form)
1.2 Financial Transaction Information
When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay or bank transfer, the relevant payment account or bank details may be partially recorded. However, webet never stores your full PIN, password or OTP.
1.3 Usage Information and Technical Data
- IP address and browser information
- Device type, operating system and version
- Which pages you visited, how long you stayed, and which games you played
- Login times and activity logs
- Cookies and session tokens
Purpose of Using Information
webet uses collected information only for the following legitimate and transparent purposes:
2.1 Account and Service Management
Information is used to create, verify and manage your account. Financial information is needed to correctly process deposits, withdrawals and bonus payments. Technical data also helps make logging in to webet easy and secure.
2.2 Security and Fraud Prevention
System logs are analyzed to detect and prevent suspicious activity in order to keep the webet platform secure. This information is also used to identify multiple accounts or unauthorized access.
2.3 Service Improvement
Platform performance is reviewed and improved to enrich your experience. By analyzing which games or sections are most popular, we add new content and features.
2.4 Communication and Support
Contact information is used to send important notifications about your account or transactions, and to assist with 24/7 live chat and email support.
2.5 Legal Compliance
To comply with applicable laws and regulations, certain information may need to be provided in response to a valid request from authorities.
Information Sharing Policy
webet does not sell your personal information to third parties. However, in certain circumstances, information may be shared on a limited basis with trusted partners:
3.1 Payment Processors
The payment information required to complete financial transactions via bKash, Nagad, Rocket, Upay and bank transfer is sent to the relevant service provider. These providers handle information in accordance with their own security standards.
3.2 Technology and Service Partners
Technology providers who assist in operating the platform may access limited information under contractual confidentiality terms — solely to complete their assigned tasks.
3.3 Legal Requirements
webet is obliged to provide required information to authorities when demanded by a court order, government directive or applicable law.
webet never sells or transfers your information to advertisers, data brokers or unrelated third parties.
Cookies and Tracking Technologies
webet uses cookies and similar technologies to operate the website effectively. Cookies are small files stored in your browser that make the site easier to use.
4.1 Essential Cookies
These cookies are essential for maintaining login status, security verification and basic site functionality. Without them, webet's services will not work properly.
4.2 Functional Cookies
These cookies are used to remember your preferred language, display settings and other personalized experience preferences.
4.3 Analytical Cookies
Anonymized data is collected to analyze platform usage statistics. This helps us understand which sections or games are most popular and improve our services.
4.4 Cookie Controls
You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some webet services to not work properly.
Data Security Measures
To keep your information secure on the webet platform, we follow industry-standard security technologies and practices.
5.1 Encryption Technology
All data transmissions are secured through SSL (Secure Sockets Layer) encryption. Your password and sensitive information are stored in hashed or encrypted form, never in plain text.
5.2 Access Controls
Only authorized staff can access specific information as needed to provide services. All staff are bound by strict confidentiality agreements.
5.3 Regular Audits
Our security measures are regularly reviewed and updated. Any potential vulnerabilities are identified and resolved promptly.
5.4 Response to Data Breaches
In the event of a security breach, webet will notify affected users as quickly as possible and take the necessary remedial action.
Data Retention Period
webet does not store your information indefinitely. The retention policy for various types of information is described below:
- Active account information: Retained for the entire duration that the account remains active.
- Financial transaction records: Retained for a defined period in accordance with legal and audit requirements.
- Log files and technical data: Generally retained for a limited period, then automatically deleted.
- After account closure: Certain information may be retained for as long as necessary to meet legal obligations.
Once the retention period ends, information is securely deleted or irreversibly anonymized.
Your Rights
As a webet user, you have certain important rights regarding your personal information:
7.1 Right to Access
You can find out what information webet holds about you. Upon request, we will provide you with the details of that information.
7.2 Right to Correction
If any information in your account is incorrect or incomplete, you can request that it be corrected.
7.3 Right to Deletion
In certain circumstances, you can request that your personal information be deleted — however, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You have the right to object to the use of your information for specific purposes. The option to opt out of marketing communications is also provided.
7.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected] or contact our 24/7 live chat support. We will review your request as quickly as possible.
Protection of Minors
webet is an adults-only platform. This service is intended only for those aged 21 and above. We do not knowingly collect any information from minors.
If we are informed that a minor's information has entered our system, we will delete it immediately and cancel the associated account. Parents and guardians are requested to remain vigilant in this regard.
Policy Changes and Updates
webet may update this privacy policy from time to time. Amendments may be made due to an expansion of services, changes in technology or legal requirements.
If any significant changes are made, we will publish a notice on the platform and/or inform you by registered email. Continued use of the service after a revised version of the policy is published will be considered acceptance of the new policy.
We recommend that you review this page regularly to stay informed about the latest policy.
Have Questions About Privacy?
If you have any questions or concerns about this policy, please contact us — we are ready to assist in both Bengali and English.
webet Support Team
For any requests or complaints regarding the privacy policy:
- Email: [email protected]
- Live Chat: Available 24/7 for direct support
- Language: Support is available in Bengali and English