webet Terms and Conditions

1. Definitions and Interpretations

The following terms used in these terms and conditions have specific meanings, which are stated below:

1.1 Key Definitions

• "Platform" or "webet" — The webet.mom website and all services, tools, and content included within it.
• "User" or "You" — Any person who has registered an account on the webet platform or is using any of its services.
• "Account" — The user's registered profile through which platform services are accessed.
• "Wallet" — The virtual fund storage linked to the account.
• "Bonus Funds" — Funds received as promotional offers or rewards, usable under specific conditions.
• "Wagering Requirement" — The amount that must be wagered before a bonus can be withdrawn.

2. Account Registration and Eligibility

2.1 Age Restriction

The webet platform is for users aged 21 and above only. Any account belonging to an underage person will be closed immediately and deposited funds may be forfeited.

2.2 Registration Requirements

When creating an account, the user must meet the following conditions:

• All information provided at registration must be true, accurate, and complete.
• Each person may create only one account. Multiple accounts for the same person are strictly prohibited.
• If members of the same household use the same device or internet connection, the support team must be informed of this.
• Sharing account details with third parties is strictly prohibited.

2.3 Identity Verification

webet reserves the right to verify a user's identity at any time. This process may require a copy of a national ID or passport, proof of address, and verification of the payment method. Withdrawal processing may be delayed if verification is not completed.

3. Account Management

3.1 Account Security

The user is required to keep their account login details completely confidential. Sharing passwords, selling, or transferring an account is strictly prohibited. If unauthorized access is suspected, webet support must be notified immediately.

3.2 Updating Information

If any change occurs to the user's personal information (such as mobile number or address), it must be updated in the account. The user is responsible for any issues arising from incorrect or outdated information.

3.3 Account Inactivity

webet may charge a maintenance fee on accounts that have been inactive for an extended period (12 months or more). The user will be notified by email before inactivity charges are applied.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

The following payment methods are currently supported on the webet platform: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks).

• The minimum deposit amount is ৳100 for each method.
• The minimum withdrawal amount is ৳500.
• The standard withdrawal processing time is 15 minutes to 2 hours.

4.2 Withdrawal Terms

The following conditions apply before submitting a withdrawal request:

• Identity verification must be completed.
• If an active bonus is present, the wagering requirement must be met.
• webet reserves the right to request additional verification for any suspicious transaction.
• Submitting identity verification documents is mandatory for the first withdrawal.

5. Bonuses and Promotions

5.1 Welcome Bonus

webet offers new members a 120% bonus on their first deposit, up to ৳5,000. A 25x wagering requirement must be met before the bonus can be withdrawn. Wagering is calculated on the bonus amount only.

For example: depositing ৳1,000 earns a ৳1,200 bonus, bringing the total balance to ৳2,200. To withdraw this ৳1,200 bonus, ৳30,000 in wagers must be placed (1,200 × 25).

5.2 General Bonus Terms

• Only one bonus per promotion applies per person, household, address, or payment method.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
• Unused bonuses will be cancelled once the bonus period expires.
• webet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• In the event of any breach of bonus terms, the bonus and any associated winnings may be forfeited.

5.3 VIP Program

The webet VIP program has three tiers: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.2% weekly cashback. Tier advancement is based on consistency of play and participation.

6. Betting and Gaming Rules

6.1 Betting Limits

Specific minimum and maximum bet limits apply to each game or betting market, which can be seen in the relevant game on the platform. webet may change these limits at any time.

6.2 Game Results

All game results are determined through a verifiable random number generator (RNG) system. If any dispute arises over game results, webet's system logs will be considered final.

6.3 Cancelled Bets

Bets may be cancelled and the wagered amount refunded in the following situations:

• If a game is not completed due to a technical error.
• In the case of an obvious error or system fault.
• In other reasonable situations as determined by webet.

6.4 Sports Betting

For sports betting, bets placed after the scheduled deadline will be considered void. If a match is abandoned, bets will be cancelled. Betting markets and odds may change at any time.

7. Prohibited Activities

The following activities are strictly prohibited on the webet platform:

• Creating multiple accounts or using another person's account.
• Bonus abuse — attempting to claim bonuses through methods that violate the rules.
• Hacking, cracking, or using malicious software on the system.
• Automated betting using betting algorithms or bots.
• Money laundering or illegal financial transactions.
• Collusive betting with other users.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Providing false or fraudulent information.

8. Limitation of Liability

8.1 Service Availability

Despite webet's best efforts, the platform may not always be able to guarantee uninterrupted 24/7 service. Temporary interruptions may occur due to maintenance, technical errors, or third-party issues.

8.2 Liability for Financial Loss

If a bet is lost or a game is left incomplete due to technical issues, disconnection, or system failure, webet will only be liable for refunding the original amount wagered. No compensation is payable for missed opportunities or expected profits.

8.3 Third-Party Services

webet is not responsible for any failure of payment gateways, game providers, or other third-party services. webet will also not bear responsibility for issues arising from the user's internet connection.

9. Privacy and Data Protection

webet places the highest importance on protecting users' personal information. All data transmission is secured using SSL encryption technology. Full details on how data is collected, stored, and used can be found on our Privacy Policy page.

9.1 Purposes of Data Use

• Account management and identity verification.
• Processing deposits and withdrawals.
• Fraud prevention and ensuring security.
• Meeting applicable legal compliance requirements.
• Providing customer service and support.

Personal information will not be sold or transferred to third parties without the user's explicit consent.

10. Service Suspension and Termination

10.1 Account Closure by webet

webet may suspend or permanently close an account without prior notice in the following situations:

• Any breach of these terms and conditions.
• Engaging in fraudulent or dishonest activities.
• Providing false information or failing to cooperate with identity verification.
• In response to a directive from a legal authority or a court order.

10.2 Account Closure by User

If a user wishes to close their own account, they can contact webet support. All valid balances must be withdrawn before the account is closed.

11. Dispute Resolution

11.1 Complaint Submission Process

If a dispute or complaint arises, please contact the webet support team first. If you submit a complaint via live chat or email ([email protected]), the support team will review the matter promptly.

11.2 Review Process

Submitted complaints will be reviewed based on webet's system logs, transaction records, and gaming data. During the review, both parties' statements will be verified and a neutral decision will be reached.

11.3 Final Decision

The decision of the webet authority will be considered final. Where applicable, both parties will attempt to reach a resolution through discussion.

12. Changes to Terms

webet reserves the right to update or change these rules and terms at any time. In the case of significant changes, users will be notified by email or via a notice on the platform. Continued use of the platform after any changes will be understood as the user's acceptance of the new terms.