Safe & Responsible Betting

webet Responsible Gaming — Your Safety Is Our Priority

Know your limits, use the tools available, and get help right away if you need it. webet is always here for you.

Our Commitment

Gaming Is for Entertainment — Not Addiction

webet believes that online betting should be a fully enjoyable and controlled activity. We want every player to have fun within their own time and budget — without any pressure.

That is why webet offers a range of powerful self-control tools to help you monitor your playing habits and stop when you need to. Our trained support team is available 24/7 to assist you — including support in Bengali.

Remember: betting is for those aged 21 and above only. Protecting minors is our primary responsibility.

Quick Facts

  • Minimum age: 21+
  • Set your own deposit limits
  • Take a time-out whenever you need
  • Take a break through self-exclusion
  • 24/7 live chat support in Bengali
  • Account secured with SSL encryption
Self-Control Tools

Control Is in Your Hands

webet gives you six powerful tools so you can always play on your own terms.

Deposit Control

Deposit Limit

Set a cap on how much you can deposit per day, per week, or per month. Lowering a limit takes effect immediately; for increases, webet applies a waiting period.

Time Control

Time-Out

Take a time-out for anywhere from 24 hours to several weeks. During this period your account will be temporarily closed and no betting will be possible.

Permanent Break

Self-Exclusion

If you feel that betting is having a negative impact on your life, choose self-exclusion. It is a long-term decision, and webet will not send you any promotional messages during this time.

Loss Tracking

Loss Limit

Set a maximum amount you can lose within a given period. Once this limit is reached, webet will automatically suspend your betting for that period.

View History

Betting History

View your complete betting and transaction history in your account at any time. Analysing your own playing habits is the first step toward responsible behaviour.

Alerts

Reality Check

Keep reality check notifications turned on so you get regular reminders. They will help you stay aware of the time and money you are spending.

Age Verification

Strict 21+ Age Rule

To register at webet and take part in any betting activity, you must be at least 21 years old. Age is verified at the time of registration using national ID card or passport details.

We have taken several steps to protect minors:

  • Age verification is mandatory at registration
  • Additional verification for suspicious accounts
  • Parental control software is recommended
  • Immediate account suspension if a minor is suspected

21+ Only

All services at webet are available to those aged 21 and above only. Opening an account by a minor is strictly prohibited.

Warning Signs

Signs of Problematic Gaming

If you notice any of the following signs in yourself or someone close to you, it is important to seek help.

1

A tendency to keep betting in an attempt to recover money that has been lost.

2

Unable to stop betting — cannot quit even when you want to.

3

Prioritising betting over family, friends, or work.

4

Borrowing money or spending savings to fund betting.

5

Lying about or hiding your betting activity.

6

Betting to escape anxiety, stress, or loneliness.

Safe Gaming Tips

Build Healthy Betting Habits

  • Always think of betting as entertainment, not a source of income.
  • Set a budget in advance and do not go beyond it.
  • Avoid betting when you are tired, angry, or under the influence of alcohol.
  • Do not bet more to try to recover losses.
  • Take regular breaks and spend time on hobbies outside of betting.
  • If in doubt, speak to webet support right away.
  • No win is ever guaranteed — keep that in mind at all times.
  • Set a maximum time limit for yourself.
Detailed Guide

How to Use the Tools

Log in to your webet account and activate any of these tools at any time from the "Account Settings" menu.

Set a Deposit Limit

Go to Account Settings and set a daily, weekly, or monthly maximum under the "Deposit Limit" tab. Lowering the limit takes effect immediately.

Activate a Time-Out

Under the "Time-Out" option, choose a break of anywhere from 24 hours to 6 weeks. You will not be able to log in to your account until the time-out has ended.

Apply Self-Exclusion

In the "Self-Exclusion" section, close your account for a minimum of 6 months. No promotions or messages will be sent to you during this time.

Contact Support

Reach webet support directly via live chat or by email at [email protected]. Assistance is available in Bengali.

A Helping Hand

If You Are Struggling, You Are Not Alone

webet Support Team — Here for You 24/7

If you have any concerns, questions, or problems related to betting, our support team is ready to help in Bengali at any time. Get an instant connection via live chat or send an email to [email protected].

Live Chat 24/7 live chat support is available after logging in to webet. Assistance is available in both Bengali and English.
Email Support [email protected] — contact us by email for detailed questions or to request self-exclusion.
FAQ

Questions About Responsible Gaming

Answers to questions you might have are provided here.

Log in to your webet account, then go to the "Responsible Gaming" section under "Account Settings". You can set daily, weekly, and monthly deposit limits separately. Lowering a limit takes effect immediately. To increase a limit, a waiting period must pass first.

Self-exclusion is a serious step and remains active for a minimum of 6 months. Once the exclusion period ends, you will need to contact webet support to request reactivation of your account. It does not restart automatically — this is intentional by design.

A time-out is a short-term break — from 24 hours up to several weeks. It temporarily pauses your play. Self-exclusion, on the other hand, is long-term — a minimum of 6 months — and during this period no promotional communication is sent to you either. If you feel that betting is creating a real problem in your life, self-exclusion is the right choice.

Start by talking to them directly, with full attention and without judgment. Contact webet support at [email protected] and explain the situation — our team can guide family members as well. For professional help, consult mental health specialists in Bangladesh.

Yes. Age verification is mandatory when registering at webet. If there is any suspicion about an account, additional identity verification is carried out and the account may be suspended immediately if needed. Any betting activity by those under 21 is strictly prohibited.

Once you reach the loss limit you have set, webet will automatically pause your betting for that specific period. When the next period begins, you will be able to bet normally again. A waiting period is required to increase this limit.

Play Responsibly and Enjoy the Experience

Enjoy every game in a safe environment at webet. Explore our platform or find out more in the FAQ.

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